Contact
Contact NutriRangka
Questions about registering, matching, or what a consultation involves? Reach our team by phone, visit the Medan office, or send a message through the form on this page. We answer during business hours.
Phone
+62 61 451 2233The quickest route for registration help or a question about consultation formats. If we are with another client, leave your details and we will call back.
Best for longer questions, scheduling preferences, or anything you would rather send in writing.
Office hours
Mon – Fri, 9:00 AM – 6:00 PM
Indonesia time. Calls outside these hours go to voicemail and we return them on the next working day.
Send us a message
Use this form for questions about registering, the matching process, or what a first consultation involves. Include a phone number only if you would prefer a call back instead of a reply by email. Please do not send detailed health history here — your dietitian reviews that during your session, where it can be discussed properly.
Visit the office
Jl. Jenderal Sudirman No. 150, Medan
You are welcome to come by during business hours if you would rather ask in person. Sumatera Utara 20112. It is an office rather than a clinic, so consultations themselves happen online — the room here is for conversations about registering, matching, and how the process runs.
- Address
- Jl. Jenderal Sudirman No. 150, Medan, Sumatera Utara, 20112, Indonesia
- Opening hours
- Monday to Friday, 9:00 AM – 6:00 PM
- Phone
- +62 61 451 2233
The pin marks the Sudirman street address in Medan. If you are travelling by taxi or ride-hailing app, give the driver the street number rather than the building name.
Before you write
Two pages already answer most of the questions we get. It is often faster to read them than to wait for our reply.
How the process runs
The steps from registration to a first session, what you prepare beforehand, and how meal plans and follow-up are arranged afterwards.
Privacy and your data
What we store when you register, who can see it, how long it is kept, and how to ask for a copy or a correction.
Choosing a consultation topic
Focus areas we take on, so you can check whether your question fits before you register or send a message.
Common questions
Sessions, scheduling, payments, and what happens if you need to move an appointment.
Registration help
If the registration form gives you trouble, or you are not sure which focus area fits, contact us and we will walk you through it. A short description of your normal day is often enough for us to suggest a dietitian match — what meals look like, when you eat, and what you would like help with. You do not need blood results or a diagnosis in hand to start.
Questions about consultations
We can explain how sessions run, what happens in the first meeting, and how meal plans and follow-up work. We cannot give advice on your personal health situation from the front desk — that belongs to your dietitian, who can ask the right follow-up questions during your session. If your question is about changing something a dietitian has already recommended, note it down and raise it at your next appointment.
Online nutrition consultation in Indonesia works best when both sides can plan a little. Tell us your time zone if you are outside Western Indonesia, mention if you prefer written or spoken sessions, and say whether a family member will join the call. Those three details save a round of emails before anything is booked. If you are ready to start rather than ask, register for a consultation and we will confirm the next available slot.